The Rationale for Management Decisions to Select the Organizational Structure of the Unit (for example, a Telecommunications Company)

Abstract

This article considers the problem of choice of the organizational structure of the unit telecommunications company to optimize its operation. The article is devoted to the process of selecting one of the options for organization of the system, that serve non-uniform applications, depending on the value of content channels. To calculate and compare the cost of the channels with two variants of the organization of systems of mass service, defined ratio of wages to employees that separates a preference for one option organization SMO from the other. Use the apparatus of the theory of mass service. The article material can be used for substantiation of administrative decisions for the choice of optimum organizational structure units that serve the application. The article describes the results of the investigation that justified concrete managerial decision, but the authors claim that their approach can be applied for wider scope of managerial tasks.