BELYI, Vladislav A. Structure of Calls to State Electronic Services: Based on the Results of a Survey of Citizens in St. Petersburg. Administrative Consulting, [S. l.], n. 2, p. 149–153, 2021. DOI: 10.22394/1726-1139-2021-2-144-153. Disponível em: https://administrative-consulting.owebs.ru/article/view/14109. Acesso em: 8 nov. 2026.