KAISAROV, A.A.; KAISAROVA, V.P.; VASILIEVA, E.A. E-Government and Citizens: An Empirical Study of Interaction on the Official Portal in St. Petersburg. Administrative Consulting, [S. l.], n. 12, p. 48–69, 2021. DOI: 10.22394/1726-1139-2021-12-48-69. Disponível em: https://administrative-consulting.owebs.ru/article/view/14238. Acesso em: 8 nov. 2026.